What is Mediation?

Mediation is a way to solve problems without going through the full court process. It gives everyone a chance to talk about the issues, hear each other out, and come up with a solution that works for both sides. A trained mediator helps guide the conversation but does not take sides or make decisions for you. Mediation is often faster, less stressful, more private, and has no extra cost.

Is Mediation Confidential?

Yes. Everything said in mediation is private. No one can repeat it in court, including the mediator. Note: If someone talks about harming others or reports abuse of children or elders, the mediator must report that.

What Does the Mediator Do?

Mediators are trained professionals who:

  • Stay neutral and don’t take sides
  • Help each person explain their side
  • Guide the conversation in a respectful, focused way
  • Help both sides work toward a fair solution

Note. Mediators can not give legal advice, decide the case, or be a witness in court.

How to Get Started with Mediation

Getting started with mediation depends on what kind of case you have. In most situations, the court or your judge will schedule the mediation for you. You may be able to ask for mediation at your hearing or online. 

Civil Mediation

For landlord-tenant, small claims, or medical malpractice cases

Learn more
Family Mediation

For custody, abuse, or neglect cases

Learn more
Tax Mediation

For DC tax assessment disputes

Learn more
Probate Mediation

For issues involving estates, trusts, or guardianship

Learn more
Community Information and Referral

If you don’t have a court case, or your case isn’t listed above, you can still get help through community programs

Learn more

About the Mediation Process

What to Expect in Mediation

  • You’ll meet with the other person or party in your case and a neutral mediator.
  • The mediator helps everyone talk through the issues and try to find common ground.
  • You are not forced to agree on anything. The decision to settle is completely up to you.
  • Everything discussed in mediation is private and confidential.
  • Mediation usually takes place remotely (online) but can happen in person if you ask and everyone agrees.
  • Mediation is usually scheduled for 3 hours.

How to Prepare for Mediation

You will receive an email from your case manager 7–10 business days before your mediation. It will include:

  • Instructions and a link for joining
  • Contact information for your mediator and case manager

Want to Ask for an In-Person Mediation?

Fill out an Application to Appear In Person within 24 hours after getting your scheduling email.

Outcomes

What Happens If Mediation Works?

If you and the other side come to an agreement:

  • The agreement is put into writing and added to the court record.
  • Everyone will get a copy of the agreement.
  • If someone does not follow the agreement, you can ask the court to enforce it.

What Happens If Mediation Doesn’t Work?

If you don’t reach an agreement, that’s okay. Your case will continue:

  • If your case is already in court, it will move forward to your next hearing or trial.
  • If your case hasn’t been filed yet, you can still go to court or try another way to solve the issue.

Multi-Door Dispute Resolution Division

Leadership
Director
M. Brad Palmore
Deputy Director
Indra Caudle, Esq.
Location
Court Building C
410 E Street NW, Room 2900
Washington
,
D.C.
20001
Hours of Operation
Monday - Friday: 08:30 am-05:00 pm
Saturday - Sunday: Closed
Intake Hours
Monday - Friday: 08:30 am-03:00 pm
Saturday - Sunday: Closed
Contact Info
General Information
phone
202-879-1549
Community Intake Counter
phone
(202) 879-3180
Fax Number
fax
(202) 879-9458